Last updated: October 2026
CrashHelpTX ("we," "us," or "our") operates the website crashhelptx.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our site.
When you submit a form on our website, we may collect:
We also automatically collect standard web data such as browser type, IP address, and pages visited through cookies and analytics tools.
We share your information with licensed personal injury attorneys and law firms in Texas for the sole purpose of connecting you with legal representation. We do not sell your personal information to third parties for marketing purposes.
We send text messages only to people who asked us to contact them: by checking the consent box on our form, by texting CRASH and replying YES, or by calling our number (one reply text after a missed call). Messages are about your request, such as a confirmation and follow-up from our team. Message frequency varies. Message and data rates may apply.
Reply STOP at any time to stop text messages, and HELP for help. We record your opt-out and will not text you again unless you reply START.
We do not share or sell your mobile phone number or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Your number is shared only with the Texas attorney or law firm reviewing your request, and with the service providers that deliver our messages (such as Twilio), for the purpose of responding to you.
We keep request details and contact records for as long as needed to respond to your request and meet legal and record-keeping obligations, then delete them. You can ask us to delete your information at any time (see Your Rights).
We use Meta Pixel and Reddit Pixel on this website. These tools may collect information about your visit for advertising and analytics purposes. You can opt out of interest-based advertising through your Meta or Reddit account settings.
We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
You may request to access, correct, or delete your personal information by contacting us at crashhelptx@gmail.com or calling (346) 860-1929.
This website is not intended for children under 13. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Questions? Email us at crashhelptx@gmail.com or call (346) 860-1929.